"I came to The Poynton SpineCare clinic after suffering with chronic lower back pain for over 5 years. I had seen multiple physiotherapists over the years, but I never experienced any significant improvement in my condition. Claire was professional and compassionate towards my situation, and took a very methodical approach to my recovery process. She made the purpose to her instructions clear, while the online portal made it very easy to remember how to perform the exercises. Claire explained where my deficiencies were and exactly the process we would take to address them. I found Claire’s approach to help mitigate the psychological impact of chronic pain, which can lead to frustration and impatience. Claire appeared genuinely interested and empathetic towards my condition and seemed determined to improve the situation. This helped immensely in the recovery process.
When I first met Claire I experienced daily pain, which I would rate as 2/10 and occasional flare ups in the range of 6-7/10. Following approximately 6 months with her, I have almost no daily pain and I haven’t had a flare up once. Overall, I thought the service was excellent."